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Etsy Reviews

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About Etsy

Etsy.com is a global marketplace that focuses on selling unique and creative goods. These goods often fall into categories such as handcrafted items, vintage or curated items, and craft supplies. The platform also supports the sale of digital products like planners, printable cards, design resources, clipart, and more.

In terms of services, Etsy provides a range of options to facilitate the selling process for its users. These include shipping profiles for similar product listings, a free shipping guarantee option to improve search result rankings, and a smart pricing tool. Etsy also allows sellers to purchase USPS, FedEx, and Canada Post shipping labels directly through the platform, which simplifies the shipping process and provides cost savings to sellers.

However, it's important to note that Etsy only allows the sale of services if they result in the creation of a new tangible item. Traditional services such as modification services, pet sitting, and house cleaning are not permitted on the platform..

Etsy Pros & Cons

Pros of Etsy:

  1. Easy to Set Up and Maintain: Etsy provides a straightforward setup process, even for those with limited technical skills.
  2. Established Audience: Etsy has a massive customer base, offering sellers access to a wide audience and driving sales.
  3. Trusted Brand: Selling on Etsy immediately lends credibility to your shop, as customers trust the platform to mediate disputes.
  4. Established Payment System: Etsy handles payment processing, saving sellers the headache of setting up their own systems.
  5. Supportive Community: Etsy offers a supportive community with forums, resources, and tools to help sellers manage their shops effectively.
  6. Low Risk: Starting an Etsy shop requires minimal upfront investment, making it a good platform for testing new products.

Cons of Etsy:

  1. Increased Competition: With millions of sellers, competition on Etsy is fierce, making it harder for new sellers to stand out.
  2. Limited Customizations & Branding: Sellers have limited options for customization, which can make it difficult to stand out from other sellers.
  3. Fee Increases: Etsy has introduced new fees and increased existing ones, which can add up to as much as 20% of a seller's revenue.
  4. Reliance on Etsy’s Policies: Sellers must adhere to Etsy’s strict policies, and violating them can result in shop suspension or shutdown.
  5. Algorithm Complexity: The algorithm used to rank listings can be complex and not fully transparent, affecting shop visibility.

Additional Considerations:

  • Customer Loyalty: Selling on Etsy can lead to customer loyalty being more directed towards the platform rather than the individual seller.
  • Idea Theft: The platform's ease of use can also make it easier for others to copy and sell similar products, potentially impacting original designs.

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Etsy Customer Reviews (6)

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Niamh Whittaker
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Feb 8, 2023
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Etsy Customer’s Q&A

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Etsy Features and Benefits

Key Features and Benefits of Etsy.com:

  1. Unique and Creative Goods:

    • Global Marketplace: Etsy is a global marketplace for unique and creative goods, including handcrafted, vintage, and custom items.
  2. Easy Setup and Maintenance:

    • User-Friendly Platform: Etsy is designed to be easy to set up and maintain, even for those with limited technical skills.
  3. Built-in Audience:

    • Millions of Active Buyers: With over 31.7 million active buyers, Etsy provides a built-in audience for sellers.
  4. Supportive Community:

    • Seller Community: Etsy has a supportive community of sellers who can connect, share advice, and collaborate through forums and teams.
  5. Low Fees and Tools:

    • Low Startup Costs: Starting an Etsy shop requires only 20 cents, and the platform offers various tools to help sellers manage their shops effectively.
  6. Shipping and Order Management:

    • Shipping Profiles and Labels: Etsy offers tools for creating shipping profiles, purchasing shipping labels, and managing orders efficiently.
  7. Marketing and Promotion:

    • Etsy Ads: Sellers can use Etsy ads with a daily budget, paying only for clicks, and access analytics and reports to track performance.
  8. Sustainability Focus:

    • Eco-Friendly Practices: Etsy encourages sellers to use eco-friendly materials and offers tools to help offset carbon emissions.
  9. Creative Storefronts:

    • Customizable Listings: Sellers can create unique storefronts and listings, allowing them to showcase their products creatively.
  10. Trust and Security:

    • Established Payment System: Etsy has an established payment system, ensuring safe and secure transactions for buyers.

These features and benefits make Etsy a popular platform for both buyers and sellers, especially those looking to sell unique, handmade, or vintage items.

Etsy Pricing

Etsy Fees Overview:

  1. Listing Fee:

    • $0.20 USD per listing: Charged when listing a product, regardless of whether it sells or not. Listings expire after 4 months, and a new listing fee is required for renewal.
  2. Transaction Fee:

    • 6.5% of the selling price: Includes the item price, shipping, and gift wrapping. This fee is charged in the local currency of the sale.
  3. Regulatory Fees:

    • Variable by country: Additional charges apply in certain countries, such as the UK (0.32%), Canada (1.15%), France (0.47%), Italy (0.32%), India (0.29%), Spain (0.72%), Vietnam (1.24%), and Turkey (2.27%).
  4. Etsy Plus Subscription:

    • $10 USD per month: Optional subscription providing additional tools and features for shop growth.
  5. Offsite Ads Fees:

    • 15% for shops under $10,000 USD in sales: Applies until the shop reaches $10,000 USD in sales. After reaching $10,000 USD, the fee drops to 12%.

These fees can vary based on the seller's location and the currency used for transactions.

About etsy.com Payment Method?

Etsy.com provides multiple payment methods for its users. Most sellers on Etsy offer the following payment options: Credit and debit cards, Etsy Gift Cards and Etsy Credits, Apple Pay, Google Pay, PayPal, Klarna Installments, Klarna Pay in 30 Days, iDEAL bank transfers, and Sofort bank transfers through Klarna. Please note that some sellers accept only some of these methods. If you're enrolled in Etsy Payments, your fees are automatically deducted from your sales. This means that at any time, you'll only have a value in either your amount due or your amount available for deposit. If you aren’t enrolled in Etsy Payments, your fees will appear in your Amount due. Your sales funds will be processed through the payment method you use. Your amount due is how much you owe from last month’s activities on Etsy. If your current balance is negative at the end of the month, you’ll have an amount due on the first of the following month. If you have an amount due and you receive an Etsy Payments sale, your amount due will decrease by the net amount of the sale and any applicable fees. If your sales are more than your amount due or you pay your full amount due, your amount due will be zero. You can pay your amount due between the 1st and 15th of the month. Your Available for deposit amount is your available sales funds minus refunds, fees and taxes, and any funds that have been placed in a reserve. If you have an amount due, or a negative balance, you won’t have funds available for deposit.

Etsy FAQs

FAQ

Etsy Alternatives

Top 10 Etsy.com Alternatives:

  1. Shopify: Best for established businesses looking for a comprehensive e-commerce platform.
  2. Amazon Handmade: Ideal for those already selling on Amazon, offering a large customer base.
  3. WIX: Great for DIY-minded users with customizable templates and easy drag-and-drop technology.
  4. Weebly: Perfect for users on a budget, offering affordable plans and user-friendly features.
  5. Squarespace: Best for large-volume sellers with beautifully designed templates and robust e-commerce tools.
  6. Big Cartel: Excellent for artists and creatives selling a limited number of products.
  7. IndieMade: A standalone online store that syncs with Etsy, providing flexibility and control.
  8. Bonanza: Ideal for Etsy sellers wanting to reach a new audience with a user-friendly marketplace.
  9. Patreon: Best for content creators with marketing know-how, offering a platform for subscriptions and products.
  10. Ko-fi: Great for creators who offer products and subscriptions, with a focus on community support.
FAQ

How To Open A Etsy Account?

Steps to open an account on Etsy.com:

  1. Visit Etsy.com and click on Sign in.
  2. Select Register.
  3. Fill out the form with your email address, first name, and password.
  4. Alternatively, choose Continue with Google, Facebook, or Apple.
  5. Check your email inbox for a confirmation email from registration@etsy.com.
  6. Follow the instructions in the email to confirm your account.
  7. Sign in to your new account on Etsy.com.
  8. Add a profile picture and fill out your bio on your Public Profile page.
FAQ

How do refunds and returns work on Etsy?

Sellers on Etsy aren’t required to accept returns or provide a refund unless stated in their return policy on their listing. If the seller agrees to accept the return, the details should be settled in a message before returning the item.
FAQ

How is the estimated delivery date calculated on Etsy?

The estimated delivery date is calculated based on the processing time and the transit time. The processing time is the time it takes the seller to prepare the items for shipment, while the transit time is the time the package typically spends in transit with the shipping carrier. The estimated delivery date is the sum of these two times.
FAQ

What should I do if I don't receive my item or if it arrives damaged?

If you don't receive your item, if it arrives damaged, or if it doesn't match the item description or photos, you can open a case with Etsy if you contacted the seller more than 48 hours ago. For qualifying orders, you’ll receive a refund for any item that meets these criteria.
FAQ

Can I request a personalized or custom item on Etsy?

Yes, many sellers on Etsy offer personalized or custom, made-to-order items. You can request a personalized or custom item from an item listing page on Etsy.com.
FAQ

What is the history of Etsy?

Etsy, Inc. is an American e-commerce company that was founded on June 18, 2005 by Robert Kalin, Chris Maguire, Haim Schoppik, and Jared Tarbell. The company is focused on handmade or vintage items and craft supplies. These items fall under a wide range of categories, including jewelry, bags, clothing, home décor and furniture, toys, art, as well as craft supplies and tools. Items described as vintage must be at least 20 years old. The site follows in the tradition of open craft fairs, giving sellers personal storefronts where they list their goods for a fee of US$0.20 per item. Beginning in 2013, Etsy allowed sellers to sell mass-manufactured items. As of December 31, 2022, Etsy had over 100 million items in its marketplace, and the online marketplace for handmade and vintage goods connected 7 million sellers with 92 million buyers. At the end of 2023, Etsy had 2,420 employees. In 2023, Etsy had total sales, or gross merchandise sales (GMS), of US$13.2 billion on the platform. In 2023, Etsy garnered a revenue of $2.75 billion and registered a net gain of $308 million. The platform generates revenue primarily from three streams: its Marketplace revenue, which includes a fee of 6.5% of the final sale value, a listing fee of 20 cents per item, and Seller Services, which includes fees for services such as "Promoted Listings", payment processing, and purchases of shipping labels through the platform. Other revenue includes fees received from third-party payment processors..

FAQ

How do I sell on Etsy?

To sell on Etsy, follow these steps:

  1. Open an Etsy account: This is the first step to start selling on Etsy.

  2. Customize shop settings: After opening an account, customize the shop settings according to preferences.

  3. Choose a shop name: A unique and catchy shop name can attract more customers.

  4. Create a product listing: List the products to be sold on the shop. For each item, up to 10 photos can be added.

  5. Select a payment method: Decide how payments will be received from customers. This could be through bank transfer, PayPal, or other available options.

  6. Add billing details: Provide the necessary billing information for the Etsy fees.

  7. Customize the Etsy storefront: Make the shop attractive and welcoming to potential customers.

Remember, Etsy charges a listing fee of $0.20 per item, and the listings are active for four months or until they sell. There is also a transaction fee of 6.5%, a payment processing fee of 3% + $0.25, and an Offsite Ads Fee of 15%. These fees are only charged when a sale is made.

It's also possible to use Etsy's powerful tools to manage, promote, and grow the business. These include the Etsy Seller App, discounted postage, custom website design, and advertising tools.

Support and education are available through Etsy support specialists and the Seller Handbook. This can be very helpful, especially for beginners.

Remember, success on Etsy requires identifying great product niches, setting competitive shipping and pricing, and providing excellent customer service. Good luck!

FAQ

Can you give me some examples of products sold on Etsy?

Sure, here are some examples of products that are sold on Etsy:

  • Canva Instruction Template For Sharing Links To Digital Products Sold On Etsy, Digital Seller Templates, Thank You Page For Downloads. This is a digital product that helps sellers share links to their digital products on Etsy.
  • How To Sell Products And Rank 1st On Etsy Search Page, Etsy Shop Seller Help Selling Guide, How To Rank On Etsy Shop Seller Handbook. This is a guide that helps sellers understand how to rank their products on the Etsy search page.
  • Sell Digital Products Online Course Sell On Etsy, How To Sell Products, How To Sell On Etsy, How To Sell Digital Products, Course Planner. This is an online course that teaches sellers how to sell digital products on Etsy.
  • 901 Profitable Digital Products Ideas You Can Sell On Etsy | Etsy Digital Download Best Seller Ideas | Digital Products Best Seller Ideas. This is a digital product that provides sellers with ideas for profitable digital products that they can sell on Etsy.
  • 1000 Digital Products Ideas To Sell On Etsy For Passive Income, Etsy Digital Downloads Small Business Ideas And Bestsellers To Create & Sell. This is a digital product that provides sellers with ideas for digital products that they can sell on Etsy for passive income.

Please note that these are just a few examples and there are many more products available on Etsy. The types of products sold on Etsy can vary greatly, from handmade goods and vintage items to craft supplies and digital products.

FAQ

About etsy.com Prices and Cost?

Etsy.com has several types of fees for sellers. To open a shop, there may be a one-time set-up fee of $15 USD. Each item listed for sale incurs a listing fee of $0.20 USD. This fee applies whether or not the item sells. If an item is sold, Etsy charges a transaction fee of 6.5% of the total order amount, including the shipping price charged to the customer. If the transaction is processed via "Etsy Direct Checkout", an additional payment processing fee of 3% plus a $0.25 fee is charged. Please note that all fees are exclusive of any value-added tax (VAT) or similar taxes that may apply. It's important to note that all service fees, including prepaid fees, are non-refundable. The set-up fee is non-refundable once paid. The set-up fee is listed exclusive of any taxes that may apply and depending on the location of your bank account, you may incur additional charges for taxes on this fee at a later time, in accordance with local regulations. Any taxes, where applicable will be reflected in your payment account and deducted from sales..

FAQ

How much does Etsy charge for shipping?

Etsy's shipping charges are determined by the seller and can vary. Sellers can use Etsy's shipping calculator to estimate shipping costs. This calculator takes into account the package's dimensions, weight, and destination. The rates shown through the shipping calculator are for reference purposes only and may change. Additionally, Etsy takes a transaction fee of 5% of the total order value, including shipping. For example, if an item sold for $10 with $4 shipping, the transaction fee would be $0.70. However, these details are subject to change and it's recommended to check Etsy's official website for the most accurate information..

FAQ

About etsy.com Popular Products and Services?

Etsy.com is a popular online marketplace for unique and creative goods. It's home to a universe of special, extraordinary items, from unique handcrafted pieces to vintage treasures.

In terms of popular products, Etsy offers a wide range of items. Some of the top-selling categories include Jewelry, Paper & Party Supplies, Craft Supplies, Handmade Items, and Wedding Products. Specific popular items include beads, pins, pendants, stickers, and books.

As for services, Etsy provides various digital services. These include Product Photography Services, Copywriting Templates for Instagram, Product Label Design Service, Service Contract Form, and Photoshop Services for editing wedding photos, adding or removing people or objects from photos, changing backgrounds, merging photos, colorizing, and restoring.

Please note that the popularity of products and services can vary over time due to trends, seasons, and other factors. It's always a good idea to check the site for the most current and popular items.

FAQ

What is Etsy Payments?

Etsy Payments is the primary way to get paid on Etsy and simplifies payments for both sellers and buyers. When a shop is enrolled in Etsy Payments, buyers can choose from a variety of payment options including credit cards, debit/bank cards, Etsy Gift Cards and Etsy Credits, PayPal, Apple Pay, Google Pay, and more. The sales funds will be made available in the seller's Etsy Payment account. Sellers in certain countries can sign up for Etsy Payments with a Payoneer Payment Account. In most markets where Etsy Payments isn’t currently available, one won't be able to open a shop at this time. To enroll in Etsy Payments, a seller must have a residential address and a valid bank account in an eligible country. A valid credit, debit or reloadable prepaid card is also required, unless the seller is in Austria, Germany, or the Netherlands. For legal and tax purposes, sellers will select whether they’re using Etsy Payments as an individual or a business. The identity of the seller and their bank account needs to be verified to help protect both the seller and the overall safety of the marketplace. If the identity can’t be verified at the time of enrollment, additional information will be asked to confirm the identity. If the seller doesn’t provide Etsy with this information, Etsy may refuse access to Etsy until they do so. Etsy Payments is like the intermediary between merchant and buyer. It uses third-party payment processors to safely transfer money between customers and sellers, without requiring anybody to share their personal details with strangers. Payment gateways are like secure, digital cash registers. Etsy Payments is a comprehensive payment system integrated within the Etsy platform, designed to simplify the buying and selling process for users. By providing an all-in-one solution, Etsy Payments eliminates the need for sellers to rely on external payment processors and ensures a consistent experience for buyers. For every sale, Etsy takes a listing fee, a transaction fee that applies to what you charge for the item as well as shipping and gift wrapping, and a payment processing fee. With some sales, Etsy takes a currency conversion fee and an Etsy Ads fee.

FAQ

Can I use a bank transfer to buy on Etsy.com?

Yes, bank transfers can be used as a payment method on Etsy.com. Sellers have the option to link their Etsy Payments account to their bank account directly, allowing for seamless transfers of funds. Alternatively, sellers may have the choice to link alternative payment methods, such as PayPal or other locally supported options, depending on their region. Etsy Payments users can pay with and accept payment by credit card, debit card, Etsy Gift Card, Etsy Credit, Etsy Coupon, some bank transfer services, PayPal (where available), Apple Pay, Google Pay, and some country-specific instalment payment methods. However, the availability of these payment methods may vary depending on the seller's and buyer's locations. It's always a good idea to check the payment options available in your region on Etsy's website.

FAQ

etsy.com Return Policy?

On Etsy, each seller is responsible for their own policies regarding refunds, exchanges, and returns on every item they list for sale. Sellers aren’t required to accept returns, exchanges, or provide a refund unless stated in the return policy on their listing. If a buyer needs to return or exchange an item, the seller they purchased the order from is the best person to help. If the seller isn’t able to help, the buyer can request help from Etsy by opening a case.

Regarding the shipping policy, sellers are responsible for packaging and shipping their sold items to buyers. They are required to provide an accurate "ships from" address, specify their shipping costs and processing times in their listings, and ship items promptly after they are sold. Sellers are also required to comply with all local and international shipping and customs regulations. Etsy offers a variety of services to make it easier for sellers to get their one-of-a-kind items into the hands of buyers quickly and securely. This includes shipping labels, calculated shipping, and shipment tracking. Sellers can purchase Etsy Shipping Labels for big discounts on shipping costs from USPS, FedEx, and Canada Post. They can send packages up to 150 lbs to buyers worldwide..

FAQ

How do I open a case on Etsy?

To open a case on Etsy, sign in to Etsy.com and go to Your account. On the Etsy app, sign in and tap You. Go to Purchases and reviews. Select Help with order next to the order you’re interested in. On the Etsy app, tap the order you’re interested in, then tap Help with order under your order. Select Still need help? If you haven’t received any answer from the seller, you’ll see this option after 48 hours. Select Yes, I want to open a case. Choose your reason for opening a case and select Next. Provide the supporting details for your case. Select Submit. To open a case, you must have an Etsy account. If you ordered as a guest, create an Etsy account and link your order. There are three types of cases that you can open: Non-delivery, Not as described, and Item arrived damaged. If you don't see the option to open a case, you might instead see information that it is too early, too late, or a Help with order message needs to be sent to the seller. You may also have ordered as a guest. When you open a case, Etsy will work with you and the seller to ensure that we have all the information needed to reach a resolution. With Etsy’s Purchase Protection program for qualifying orders, you will receive a full refund if your item arrives damaged, is not delivered, or not as described. After you open a case, all communication with the agent will take place in your case log. To resolve your issue as quickly as possible, please provide all information that Etsy requests in the case log.

FAQ

What is the estimated shipping time for items purchased from Etsy?

The estimated shipping time for items purchased from Etsy is based on a combination of the processing time for the items ordered and the transit time. The processing time is how much time the seller needs to get an order ready to ship. This could include the amount of time it takes to create a custom item or to package an already made item. The transit time is how long the package is typically in transit with the shipping carrier. For example, if the processing time for an item is 3-5 days, and the transit time for the shipping method chosen is usually 2-4 days, the estimated delivery date is 5-9 days from the day of purchase. However, these times can vary depending on the individual seller and the shipping settings they have set up for their shop. It's also important to note that international shipping can take longer..

FAQ

Can sellers cancel an order on Etsy?

Yes, sellers can cancel an order on Etsy. This can happen under several circumstances. If the order payment was not successful, a seller may flag a buyer for a payment not received, chargeback, or cancelled payment. If the order payment was successful, and one of the following is true: The seller agreed to a buyer request to cancel their order before dispatch, and the seller has issued the buyer a full refund. The seller has decided to refuse service to the buyer and the seller has issued a full refund, including postage. The buyer did not receive the item(s) ordered, and the seller has issued a refund for the item. Refunding postage is optional, unless the buyer paid with Etsy Payments, in which case you'll need to refund in full. The buyer and seller agreed that the buyer could return the item to the seller for a refund. The seller has received the returned item and issued a refund to the buyer for the item. Refunding postage is optional, unless the buyer paid with Etsy Payments, in which case you'll need to refund in full.

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